Privacy Policy

Alix Privacy Policy
Last update: 03.10.2024

1. Introduction
   We at Alix respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data in compliance with Brazil’s General Data Protection Law (LGPD).

2. What Data We Collect
   We collect two main types of information:

• Data provided directly by you : Information such as name, email, CPF (for issuing invoices), telephone number and address, generally collected during the purchase process.
• Data collected automatically : Includes IP address, cookies, browsing behavior and approximate geolocation, used to improve your experience on our website.

3. How We Use Your Data
   We use your personal data to:

• Process and deliver orders.
• Provide customer support.
• Improve our services and adapt content to your preferences.
• Comply with legal obligations, such as issuing invoices.

4. Sharing Data with Third Parties
   We do not sell your personal data. However, we may share your information with trusted partners, such as:

• Suppliers and service providers : For example, logistics companies, payment processors and marketing services, necessary for the execution of our services.
• Public authorities : When required by law or regulations.

5. Your Rights Under the LGPD
   You have the following rights in relation to your personal data:

• Confirm whether we process your data.
• Request access to and correction of personal data.
• Request the deletion, anonymization or blocking of unnecessary data.
• Revoke consent for data processing.
• Request the portability of your data to another service or product provider.

To exercise these rights, please contact us by email at [insert email] with the subject "Data Subject Rights".

6. Data Retention and Storage
   Your data is stored on servers in Brazil and may be transferred to other countries, always in compliance with applicable legislation. We retain your data for as long as necessary to comply with our legal obligations or while there is an active relationship with Alix.

7. How We Protect Your Data
   We implement strict security measures to ensure that your personal data is protected from unauthorized access and leaks. We also recommend that you take precautions such as using strong passwords and avoiding sharing them with third parties.

8. Use of Cookies
   Our website uses cookies to improve your browsing experience. The types of cookies we use include:

• Essential cookies : Necessary for the website to function properly.
• Advertising cookies : Used to display relevant ads according to your profile.
• Statistical cookies : Collect data about how you use the website to help us improve our services.

You can disable cookies at any time in your browser settings. However, this may limit some functionality on our website.

9. International Data Transfers
   If necessary, your data may be transferred to servers located outside Brazil. We guarantee that, in these cases, data processing will follow the standards required by the LGPD.

10. Contact
    If you have any questions or requests regarding our Privacy Policy, please contact us by email at [ info @alix .com ]. We are available to clarify any questions.

Applicable Law and Jurisdiction
This Privacy Policy is governed by Brazilian law. Any dispute related to its interpretation or application will be processed in the courts of the district of Rio de Janeiro.